To protect the consumer, the Ministry of Industry and Commerce (MIC) will inspect e-commerce providers to verify that they comply with all legal provisions such as the correct indication of the price and characteristics of the product.

The objective is to establish secure trade and protect Paraguayan consumers who use the internet to make their purchases. According to data from the industrial portfolio, the number of such consumers is around 15 percent and generated some US$255 million for international suppliers in 2017.

It is also intended to enforce compliance with the E-Commerce Law passed in 2013. Although the intention “is not to sanction”, the ministry warns that non-compliance with the regulation may result in the imposition of sanctions after the opening of an administrative summary.

The control will be carried out randomly by means of a computer system that will select the Internet pages to be controlled, and there will also be on-site inspections. The inspections will be carried out by the General Directorate of Digital Signature and Electronic Commerce of the Ministry, which will also receive complaints and claims from citizens for infringements in this type of exchanges.